Privacy Policy

Privacy Policy

Effective Date: 3/15/2026
Website: Virginia Beach Restoration Service
URL: https://virginiabeachwaterdamagepros.com/
Phone: 757-903-0054

Virginia Beach Restoration Service (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use this website or call the phone number listed on this website.

By using this website or calling us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Virginia Beach Restoration Service is a referral and marketing website. We do not perform restoration services directly. Our website is intended to help connect users with independently owned and operated third-party restoration companies serving Virginia Beach, Norfolk, Newport News, Hampton, Portsmouth, Chesapeake, and surrounding areas.

2. Information We May Collect

We may collect the following types of information:

Information You Provide Voluntarily

When you call the phone number listed on this website, you may provide information such as:

  • your name,

  • your phone number,

  • the property address or ZIP code,

  • the type of property issue you are experiencing,

  • details about water, flood, sewage, fire, smoke, or crawlspace conditions,

  • scheduling or urgency information, and

  • any other information you choose to provide during the call.

Automatically Collected Information

When you visit the website, certain technical information may be collected automatically, such as:

  • IP address,

  • browser type,

  • device type,

  • operating system,

  • referring pages,

  • pages viewed,

  • date and time of visit,

  • session behavior, and

  • general geographic location based on IP address.

Call Information

If you call the number listed on this website, we and our service providers may collect call-related information, such as:

  • caller ID,

  • date and time of the call,

  • call duration,

  • routing information,

  • call recordings where permitted by law, and

  • notes relating to call handling or routing.

3. How We Use Information

We may use the information we collect to:

  • operate and maintain the website,

  • respond to calls and inquiries,

  • route your inquiry to a third-party service provider,

  • improve website performance and user experience,

  • monitor call quality and operational performance,

  • track marketing and advertising effectiveness,

  • prevent fraud, abuse, or misuse,

  • comply with legal obligations, and

  • enforce our Terms of Use and other policies.

4. How Information May Be Shared

Because Virginia Beach Restoration Service is a referral website, information may be shared with third parties in order to route or facilitate your request.

We may share information with:

  • independently owned and operated third-party restoration companies,

  • call routing vendors,

  • call tracking providers,

  • website hosting providers,

  • analytics providers,

  • advertising and marketing partners,

  • legal, regulatory, or compliance advisors, and

  • law enforcement or other parties when required by law.

We do not guarantee that every third-party provider will receive or accept every inquiry.

5. Third-Party Service Providers

If your information is shared with a third-party provider, that provider may use and process your information under its own privacy practices and policies. We do not control the privacy practices of third-party service providers, and we encourage you to review their policies before sharing sensitive information or authorizing any work.

6. Cookies and Tracking Technologies

This website may use cookies, pixels, tags, log files, analytics tools, and similar technologies to:

  • understand how visitors use the site,

  • improve website performance,

  • track call and ad campaign performance,

  • remember preferences,

  • measure traffic and engagement, and

  • support advertising and remarketing efforts.

You may be able to control some cookies through your browser settings. Disabling cookies may affect website functionality.

7. Call Recording and Monitoring

Calls to the phone number listed on this website may be monitored or recorded for quality assurance, training, routing, operational, compliance, or recordkeeping purposes, where permitted by law.

By calling, you acknowledge and agree that your call may be monitored or recorded.

8. No Guarantee of Confidentiality Over Phone

Information shared during calls may be used for call routing and referral purposes. Please avoid providing unnecessary highly sensitive personal information unless it is needed to address your request.

9. Data Security

We use reasonable measures intended to help protect information collected through this website. However, no website, network, storage system, or phone transmission can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of any information transmitted to or through the website or by phone.

10. Data Retention

We may retain information for as long as reasonably necessary for business, legal, compliance, operational, dispute resolution, recordkeeping, analytics, or enforcement purposes.

The length of retention may vary depending on the type of information and the reason it was collected.

11. Your Choices

You may choose not to provide certain information, but doing so may limit our ability to route your request or assist with your inquiry.

You may also:

  • stop using the website at any time,

  • decline cookies in your browser where applicable,

  • choose not to call the listed phone number, and

  • contact us regarding general privacy questions.

12. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy, security, or content practices of third-party websites. Your use of those sites is governed by their own terms and policies.

13. Children’s Privacy

This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13 through this website.

14. Virginia Residents and Other State Privacy Rights

Depending on your state of residence, you may have certain rights regarding personal information, subject to applicable law and exemptions. Those rights may include the ability to request access to, correction of, deletion of, or information about certain personal data practices.

To make a privacy-related request, contact us using the contact information below. We may need to verify your identity before responding to a request.

15. Do Not Track

Some browsers may send “Do Not Track” signals. Because there is not yet a universally accepted standard for responding to such signals, this website may not respond to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy, you may contact:

Virginia Beach Restoration Service
Phone: 757-903-0054
Website: https://virginiabeachwaterdamagepros.com/